How do I start a remote support session?

Call 713-849-2953 to receive a Session ID, then enter it on our Remote Support page and click Connect.

Is Zoho Assist secure?

Yes. Sessions use end-to-end 256-bit AES encryption and require your explicit consent. You can end access at any time.

What platforms are supported?

We support Windows and macOS. Your technician will guide you through any permission prompts.

What does remote support cost?

Remote work is billed at Houston Tech Guys’ standard rates unless included in a Managed IT plan. Call 713-849-2953 for details.

Remote IT Support in Houston – Fast, Secure & Affordable

Get fast, secure help without leaving Get fast, secure remote IT support in Houston without leaving your home or office. Whether you’re dealing with computer errors, network issues, or software problems, Houston Tech Guys can connect to your system and fix problems quickly. home or office.

Reliable IT Help Without Leaving Your Desk

When technology issues strike, you don’t always need a technician on-site. With remote IT support from Houston Tech Guys, we can troubleshoot and fix many problems quickly, securely, and at a fraction of the cost of in-person service. Whether you’re a business or a Houston resident, our remote support makes professional IT help just a click away.

What We Can Fix Remotely

🔹 Computer Performance Issues – troubleshoot slow systems, freezing, and errors.
🔹 Software Problems – fix operating system glitches, app crashes, and driver conflicts.
🔹 Virus & Malware Removal – eliminate threats and secure your devices remotely.
🔹 Email & Account Setup – configure Outlook, Gmail, or Microsoft 365 accounts.
🔹 Networking Help – resolve Wi-Fi issues, router setups, and connectivity problems.
🔹 Device & Peripheral Support – fix printers, scanners, webcams, and other devices without a visit.
🔹 Cloud & Remote Work Tools – assistance with Teams, Zoom, and other collaboration apps.

Why Choose Houston Tech Guys for Remote IT Support?

✅ Same-Hour Support – most issues resolved within the hour.
✅ Worldwide Access – connect to any device with internet access.
✅ Secure Sessions – encrypted 256-bit AES remote connections keep your data safe.
✅ Flexible Pricing – $100/hour for residential, $150 flat for businesses (after-hours double).
✅ Experienced Technicians – over 10 years of trusted IT support for homes and businesses.

How It Works

Call 713-849-2953 or email us to request support.
Receive a secure Session ID by phone, email, or text.
Our technician connects remotely to diagnose and resolve your issue.
You remain in control — watch everything live and end the session anytime.

Who We Support

🏢 Businesses in Houston – remote troubleshooting for offices, remote teams, and multi-site companies.
🏠 Houston Residents – personal computer repairs, home office setups, and device support.
🌍 Nationwide Clients – remote IT support available anywhere in the U.S. and worldwide.

Get IT Help Now

Don’t let technical issues slow you down. With remote IT support from Houston Tech Guys, expert help is just a call away.👉 Call us today at 713-849-2953 to start your remote support session.

How Remote IT Support in Houston Works

Call 713-849-2953.
Our technician will send you a Session ID by phone, email, or text.
Enter the number below and click Connect.

Your permission is required each time, and you can end the session at any time.

🔐 Security & Payment Policy

All sessions are encrypted with 256-bit AES security.
You approve every session, and you can end it at any time.
Nothing is installed permanently — the app removes itself when the session ends.

💳 Payment Policy

Residential Clients: $100/hour (minimum 1 hour prepaid).
Business Clients: $150 flat per session (up to 1 hour). Additional hours $150/hr.
After-Hours & Weekends: Double rate ($200+ for residential, $300+ for business).
Invoices are sent by email before your session begins and must be paid securely online.