Privacy Policy – Houston Tech Guys

​

Last Updated: October 10th, 2025

At Houston Tech Guys (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our IT services.

By using our services, you agree to the terms outlined here and consent to the collection and use of your information in accordance with this policy.

​

Interpretation and Definitions

​

Interpretation

Words with capitalized initial letters have specific meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

​

Definitions

For this Privacy Policy:

• Account means a unique account created for you to access our Service.

• Company (referred to as “the Company,” “we,” “us,” or “our”) refers to Houston Tech Guys.

• Cookies are small files placed on your device containing details of your browsing history or preferences.

• Country refers to Texas, United States.

• Device means any device that can access the Service, such as a computer, smartphone, or tablet.

• Personal Data means any information that identifies or can be used to identify an individual.

• Service refers to our website and any related services.

• Service Provider refers to any third-party company or person that processes data on our behalf (e.g., website analytics, hosting, or marketing).

• Usage Data refers to data collected automatically when using the Service (such as your browser type, IP address, or time spent on pages).

• Website refers to Houston Tech Guys, accessible at www.HoustonTechGuys.com.

• You means the individual accessing or using our Service, or the company or other legal entity on whose behalf the Service is being used.

​

Collecting and Using Your Personal Data

​

Types of Data Collected

​

Personal Data

While using our Service, we may ask you to provide certain information that can be used to contact or identify you. This may include:

• First and last name

• Email address

• Phone number

• Address, city, state, ZIP code

• Any other information you provide voluntarily (e.g., through forms, service requests, or support tickets)

​

Usage Data

​

Usage Data is collected automatically when you use our website. This may include:

• Your IP address, browser type, and version

• Pages visited and time spent on each page

• Device type and operating system

• Diagnostic data about how you use the Service

If you access our website via a mobile device, we may collect similar information specific to your mobile environment (device type, unique ID, etc.).

​

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as pixels or beacons) to monitor activity and improve your browsing experience.

You can instruct your browser to refuse all cookies or alert you when one is being sent. However, certain parts of the site may not function properly without them.

​

Types of Cookies We Use:

• Essential Cookies (Session): Required for core functionality and security (e.g., logging in, form submissions).

• Preference Cookies (Persistent): Store your choices, like login details or language settings.

• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.

• Consent Cookies: Remember your cookie preferences.

For more details about cookie management, refer to your browser’s help section or privacy settings.

​

Use of Your Personal Data

Houston Tech Guys may use your information for the following purposes:

• To provide and maintain services — including troubleshooting, repairs, and scheduling onsite support.

• To manage your account — allowing access to specific features or services.

• To contact you — via email, text, or phone for updates, appointments, or support.

• To send offers and updates — about services similar to those you’ve used, unless you opt out.

• To improve our services — through analytics, diagnostics, and user feedback.

• To manage customer requests — including quotes, invoices, and follow-ups.

• For legal and business purposes — including mergers, asset transfers, or compliance requirements.

​

Retention of Your Personal Data

We retain your information only as long as necessary to fulfill the purposes described in this policy. We may keep certain data for longer if required by law, to resolve disputes, or to enforce our agreements.

​

​

Security of Your Personal Data

We take reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While no online service is completely secure, we use best practices and commercially acceptable safeguards to keep your data safe.

​

Sharing Your Personal Data

We may share your personal information in the following cases:

• With service providers who help us operate our business (hosting, analytics, scheduling, payment processing).

• For business transfers (e.g., merger, acquisition, or asset sale).

• With affiliates or partners who assist with marketing or customer support, under strict confidentiality agreements.

• With your consent for any other purpose you authorize.

We never sell your personal information to third parties.

​

Links to Other Websites

Our website may contain links to external websites not operated by us. We are not responsible for their content or privacy practices and encourage you to review their privacy policies before interacting with them.

​

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us, and we will remove it promptly.

​

Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.

• Request that we limit or stop certain data processing.

• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

​

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

📧 Email: info@HoustonTechGuys.com
📞 Phone: (713) 849-2953
🏢 Address: 12436 FM 1960 Rd W Unit#1691, Houston, TX 77065​

Summary

We respect your privacy and are committed to protecting your information. Houston Tech Guys collects only what’s necessary to deliver excellent IT services — and we’ll never share or sell your data without your permission.