PRIVACY POLICY — HOUSTON TECH GUYS

At Houstontechguys LLC (“Houstontechguys,” “HTG,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or engage our information technology services (the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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INTERPRETATION AND DEFINITIONS

For purposes of this Privacy Policy:

“Account” means a unique account created to access certain features of the Service.
“Cookies” means small data files placed on your device to store preferences and session information.
“Device” means any device capable of accessing the Service, including a computer, smartphone, or tablet.
“Personal Data” means information that identifies, relates to, or can reasonably be linked to an identifiable individual.
“Service” means the website and related services provided by Houstontechguys LLC.
“Service Provider” means third parties that process data on our behalf, including hosting, analytics, scheduling, communications, and payment providers.
“Usage Data” means data collected automatically through use of the Service.
“Website” means www.HoustonTechGuys.com.
“You” means the individual or business entity accessing or using the Service.

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INFORMATION WE COLLECT

Personal Data You Provide
We may collect Personal Data that you voluntarily provide, including but not limited to:

• Name, email address, phone number, mailing address, city, state, and ZIP code
• Information submitted through contact forms, quotes, service requests, tickets, or scheduling tools
• Project details, device information, or asset information relevant to providing services

Usage Data Collected Automatically
When you access the Service, we may automatically collect information such as:

• Internet Protocol (IP) address
• Browser type and version
• Operating system
• Pages visited, time and date of visits, time spent on pages
• Referring URLs
• Device identifiers and diagnostic data

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COOKIES AND TRACKING TECHNOLOGIES

We use Cookies and similar tracking technologies to operate, secure, and improve the Service.

These may include:

• Essential cookies required for website functionality and security
• Preference cookies that remember user settings
• Analytics cookies used to understand usage and improve performance
• Consent cookies that store cookie preference selections

You may configure your browser to refuse Cookies; however, certain features of the Service may not function properly.

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HOW WE USE PERSONAL DATA

We use Personal Data for legitimate business purposes, including:

• Providing, maintaining, and improving IT services
• Scheduling appointments and managing service history
• Communicating regarding services, updates, and support
• Sending service-related notices and operational communications
• Preparing quotes, invoices, and follow-up communications
• Analyzing usage trends and improving user experience
• Complying with legal obligations and enforcing agreements
• Business operations, including mergers or asset transfers, if applicable

You may opt out of marketing communications at any time.

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DATA RETENTION

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Service records and invoices may be retained as required by law or for legitimate business purposes.

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DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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SHARING OF PERSONAL DATA

We may share Personal Data under the following circumstances:

• With Service Providers performing services on our behalf under confidentiality obligations
• In connection with a business transfer, merger, acquisition, or sale of assets
• With affiliates or partners assisting with marketing or service delivery under appropriate safeguards
• To comply with legal obligations, court orders, or lawful requests
• To protect the rights, safety, and property of Houstontechguys LLC, our clients, or others
• With your consent for specific purposes

We do not sell Personal Data.

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THIRD-PARTY LINKS

The Service may contain links to third-party websites not operated or controlled by Houstontechguys LLC. We are not responsible for the privacy practices or content of such third-party sites.

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CHILDREN’S PRIVACY

The Service is not intended for individuals under the age of thirteen (13). Houstontechguys LLC does not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, please contact us so appropriate action can be taken.

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YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

• Request access to Personal Data
• Request correction or deletion of Personal Data
• Object to or restrict certain processing activities
• Opt out of marketing communications
• Request a copy of your Personal Data where required by law

Requests may be submitted to privacy@HoustonTechGuys.com. We may require verification of identity prior to fulfilling requests.

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MARKETING COMMUNICATIONS

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us directly. Transactional and service-related communications will continue as necessary.

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INTERNATIONAL DATA TRANSFERS

Houstontechguys LLC primarily operates in the United States. If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States, where data protection laws may differ.

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CHANGES TO THIS PRIVACY POLICY

Houstontechguys LLC reserves the right to update or modify this Privacy Policy at any time. Changes become effective upon posting. Continued use of the Service after updates are posted constitutes acceptance of the revised Privacy Policy.

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CONTACT INFORMATION

Houstontechguys LLC
Email: info@HoustonTechGuys.com
Phone: 713-849-2953
Address: 12436 FM 1960 Rd W Unit #1691, Houston, TX 77065

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SUMMARY

Houstontechguys LLC collects only the information necessary to deliver professional IT services. We do not sell Personal Data and share it only as described in this Privacy Policy.