IT Support & Computer Repair in Houston
Fast, Reliable Service

Do you offer on-site IT support?
Yes. We come directly to your home or business anywhere in Houston. If an on-site visit isn’t needed, we can also provide secure remote support.

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Do you help both residential and business clients?
Absolutely. Houston Tech Guys supports homeowners, small offices, and growing businesses across Houston.

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How fast can you come out?
We offer same-day or next-day visits in most of Houston. Remote sessions can usually begin the same day.

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What services do you offer?
We handle computer and printer repair, networking and Wi-Fi setup, servers, cybersecurity, data recovery, Apple/Mac support, remote assistance, and managed IT services.

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Can you fix Apple devices and Macs?
Yes. We provide Mac support and troubleshoot common iPhone/iPad problems like software issues, screen repairs, and batteries.

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Do you offer managed IT (MSP)?
Yes. Our managed IT service plans include proactive monitoring, system updates, cybersecurity protection, and ongoing helpdesk support for businesses.

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How much does it cost?
Pricing depends on the service. Call 713-849-2953 for a quick estimate or to schedule service.

Is my data safe?
Yes. We follow strict security protocols and never access files we don’t need. We can also sign an NDA if required.

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Pricing & Policies

Do you charge hourly or flat-rate?
Some services are billed hourly, while others like structured cabling or MSP plans are flat-rate.

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Do you charge a travel fee?
No extra charge within Houston. Areas outside the city may include a small fee.

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Do you provide free estimates?
Yes. We can give an estimate over the phone before visiting.

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Do you require contracts?
Only for Managed IT plans. One-time repairs or projects don’t require contracts.

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Can I get a service plan for my home?
Yes. We offer monthly support plans for residential customers too.

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Do you offer discounts for multiple devices?
Yes. We provide discounts when servicing multiple computers or printers at the same time.

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How do I pay?
We accept credit/debit cards, ACH, checks, and invoices for business clients.

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Do you guarantee your work?
Yes. If the same issue reoccurs within a set timeframe, we’ll recheck it at no additional cost.

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Do you offer monthly billing for businesses?
Yes. MSP clients enjoy predictable monthly invoices.

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What happens if you can’t fix the issue?
We’ll explain why and provide next steps. In some cases, there may be no charge.

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Cybersecurity

Do you provide cybersecurity training?
Yes. We train employees on phishing, password management, multi-factor authentication (MFA), and safe online practices.

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Can you set up antivirus protection?
Yes. We install and manage business-grade antivirus and endpoint security solutions.

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Do you install firewalls?
Yes. We configure both hardware and software firewalls to keep your network secure.

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What is phishing and how do you protect against it?
Phishing is a fraudulent email or message that tricks you into giving up information. We stop phishing with filters, training, and incident response.

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Do you offer VPN setup?
Yes. We set up secure VPNs for businesses and remote workers.

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Can you help with compliance (HIPAA, PCI, etc.)?
Yes. We help businesses meet compliance requirements with proper IT security policies.

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Do you set up MFA (Multi-Factor Authentication)?
Yes. We implement MFA across Microsoft 365, email, and other business systems.

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Do you monitor for threats?
Yes. Our MSP plans include proactive 24/7 monitoring and threat alerts.

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Can you remove malware or ransomware?
Yes. We clean infections, recover systems, and strengthen your defenses.

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Do you offer password management solutions?
Yes. We recommend and configure secure password managers for businesses and individuals.

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Devices & Repairs

Do you repair laptops and desktops?
Yes. We repair all major brands including Dell, HP, Lenovo, Apple, and custom PCs.

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Can you replace a broken laptop screen?
Yes. We replace laptop screens for most models.

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Do you fix printers?
Yes. We repair, install, and network both home and office printers.

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Do you upgrade RAM and hard drives?
Yes. We upgrade systems with SSDs, RAM, and other hardware for better performance.

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Do you build custom gaming PCs?
Yes. We design and assemble custom high-performance gaming rigs.

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Do you install software?
Yes. We install and configure programs like Microsoft Office and Adobe.

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Do you work with Chromebooks?
Yes. We provide Chromebook setup and troubleshooting.

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Can you fix internet connection problems?
Yes. We diagnose and resolve Wi-Fi and Ethernet issues.

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Do you provide phone or tablet repair?
Yes. We fix software issues and some hardware problems.

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Do you recover files from dead computers?
Yes. We provide professional file recovery services.

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Networking & Wi-Fi

Do you set up home Wi-Fi?
Yes. We install and secure Wi-Fi networks for homes.

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Can you set up business networks?
Yes. We design and manage wired and wireless networks for businesses.

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Do you install mesh Wi-Fi systems?
Yes. We install mesh Wi-Fi for whole-home and office coverage.

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Can you improve slow Wi-Fi?
Yes. We strengthen weak signals and optimize your network.

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Do you install network cabling?
Yes. We provide structured cabling services for homes and offices.

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Do you configure switches and routers?
Yes. We install, secure, and manage networking equipment.

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Do you set up guest Wi-Fi?
Yes. We configure secure guest networks for homes and businesses.

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Can you secure my Wi-Fi?
Yes. We set up strong encryption, passwords, and monitoring tools.

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Do you install servers?
Yes. We set up Windows Servers, Active Directory, and handle migrations.

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Do you provide remote network monitoring?
Yes. Our MSP plans include 24/7 network monitoring.