Question 1

Do you offer on-site IT support?

Accepted Answer

Yes. Houston Tech Guys provides on-site IT support for homes and businesses across the Greater Houston area. Secure remote support is also available when an in-person visit isn’t needed.

Question 2

Do you help both residential and business clients?

Accepted Answer

Absolutely. We serve homeowners, small offices, and growing companies throughout Houston and nearby cities.

Question 3

How fast can you come out?

Accepted Answer

Same-day or next-day service is often available for most areas. Remote sessions can typically start within a few hours.

Question 4

What IT services do you offer?

Accepted Answer

Our team handles computer and printer repair, networking and Wi-Fi, servers, cybersecurity, data recovery, Apple/Mac support, remote IT help, and managed IT services.

Question 5

Do you repair Apple devices and Macs?

Accepted Answer

Yes. We provide Mac, iPhone, and iPad repair including screen, battery, and software troubleshooting — on-site or remote.

Question 6

Do you offer Managed IT (MSP) plans?

Accepted Answer

Yes. Houston Tech Guys offers proactive monitoring, system updates, security management, and dedicated support for businesses under our Managed IT plans.

Question 7

How much do your IT services cost?

Accepted Answer

Rates vary by service type and time. Standard business hours start at $100 for the first hour and $150 per additional hour. After-hours rates are double.

Question 8

Is my data safe with you?

Accepted Answer

Yes. We follow strict privacy and security practices and only access files necessary to complete the job. NDAs can be signed upon request.

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